Cancellation policy
Purchase Options Cancellation Policy
At Sabi Wise, we strive to process and fulfill orders as quickly as possible.
Order Cancellations
Once an order has been placed, it enters our fulfillment process. Cancellation requests must be submitted before the order has been processed or shipped. While we will do our best to accommodate requests, cancellations cannot be guaranteed.
To request a cancellation, please email team@sabiwise.info as soon as possible with your order number and the subject line "Order Cancellation Request."
Pre-Orders
Pre-orders may be canceled before they enter the fulfillment process. Once a pre-order has been processed or shipped, cancellations are no longer accepted.
Refunds for Approved Cancellations
If your cancellation request is approved, a refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.
Returns & Exchanges
For hygiene and safety reasons, we do not accept returns or exchanges. Refunds are only considered for eligible shipping issues, incorrect items, or products that arrive damaged or defective, as outlined in our Returns & Refunds Policy.
Contact Us
For questions or assistance with your order, please contact team@sabiwise.info.
Thank you for shopping with Sabi Wise.
Don't flake on yourself. ♡
This policy does not limit any rights provided under applicable consumer protection laws.