Returns & Refunds Policy

At Sabi Wise, we take pride in providing high-quality scalp care products and ensuring every order arrives in excellent condition.

Returns

For hygiene and safety reasons, all sales are final, and we do not accept returns or exchanges. This policy helps us maintain the quality and integrity of our products.

Refunds & Damaged Orders

Refunds are only considered in cases involving shipping issues, incorrect items, or products that arrive damaged or defective.

If you experience an issue with your order, please contact us at team@sabiwise.info within 7 days of delivery with the following information:

• Your order number

• A brief description of the issue

• Clear photos of the damaged or incorrect product, including its packaging, if applicable

Our team will review your request and determine whether a refund or replacement is appropriate.

Lost or Missing Shipments

If your order is lost in transit or marked as delivered but has not arrived, please email team@sabiwise.info so we can investigate the issue with the shipping carrier.

Refund Processing

If your refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Contact Us

For any questions or concerns regarding your order, please reach out to team@sabiwise.info.

Thank you for choosing Sabi Wise. Don't flake on yourself! ♡

This policy does not limit any rights you may have under applicable consumer protection laws.